Privacy Policy

Privacy Policy

Last updated: August 26, 2026

MyCareTrac, LLC (“us”, “we”, or “our”) operates the secured site at https://mycaretrac.org and the MyCareTrac platform (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms of Use, accessible at https://mycaretrac.org.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and postal address (“Personal Information”).

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests and inquiries, and improving our services.

Sensitive Client Care Information

MyCareTrac is built for after-abortion and reproductive grief care. In using the Service, your organization and its helpers may store highly sensitive information about the people you serve, including care records, notes, group attendance, referrals, and survey responses (“Client Care Information”).

Client Care Information belongs to your organization. We act only as a processor of that information on your behalf and access it only as needed to operate, support, secure, and maintain the Service, or as required by law. We do not sell Client Care Information, and we do not use it for advertising or share it with third parties for their own marketing purposes. Your organization is responsible for obtaining any consents required to collect and store this information and for using the Service in compliance with applicable laws governing the care you provide.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies, or notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service, and we recommend that you leave them turned on.

Do Not Track Disclosure

We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Compliance with Laws

We will disclose your Personal Information ONLY where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, or to protect the security or integrity of our Service.

Security

The security of your Personal Information and that of your clientele is extremely important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure. The sensitive data entered by our users is protected through encryption throughout its lifecycle. This means that when data is transmitted over the internet, it is secured using protocols like HTTPS/TLS, and data stored in our databases or file systems is held in an encrypted format to protect it at rest.

However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Only persons aged 18 or older have permission to access our Service. Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us.

Changes to this Privacy Policy

This Privacy Policy is effective as of August 26, 2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will update the date on this page so that you are aware that a change was made.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@mycaretrac.org.